Hard FM refers to technical facility management covering physical building systems and infrastructure including HVAC, electrical, plumbing, elevators, and structural elements.
| Hard FM System | Maintenance Requirement |
| HVAC systems | Quarterly servicing, filter changes monthly |
| Elevators | Monthly inspections, annual certification |
| Electrical systems | Annual thermographic testing |
| Plumbing and drainage | Preventive maintenance quarterly |
| Fire safety systems | Monthly testing, annual certification |
| Generators and UPS | Monthly load testing, annual servicing |
| Building automation | Continuous monitoring, quarterly updates |
| Cost Allocation | Percentage of Service Charges |
| Hard FM services | 40% to 60% of total charges |
| AMC contracts | Major component of hard FM budget |
| Emergency repairs | 5% to 10% contingency required |
| Capital replacements | Separate reserve fund needed |
| In-house vs outsourced | Outsourcing adds 15% to 25% markup |
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