Tenant Retention
Tenant retention strategies maintain occupancy through responsive management, competitive pricing, and relationship building, reducing turnover costs and vacancy losses.
| Retention Strategy | Implementation |
| Responsive maintenance | 24 to 48 hour issue resolution |
| Fair rent adjustments | Market-based, avoid excessive increases |
| Lease renewal incentives | Minor upgrades or rent freeze |
| Communication | Regular check-ins, survey feedback |
| Property improvements | Periodic updates maintain appeal |
| Flexible terms | Accommodate reasonable requests |
| Retention Economics | Cost Impact |
| Turnover cost | 5% to 10% of annual rent |
| Vacancy loss | 1 to 3 months rent during transition |
| Marketing and showing | AED 2,000 to 5,000 |
| Cleaning and repairs | AED 3,000 to 8,000 |
| Retention benefit | Avoid 8% to 15% total turnover cost |
| Renewal incentive cost | 2% to 5% of rent, still profitable |
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